At Sayda Jewels, we strive to provide our customers with the best possible shopping experience. We understand that receiving your order in a timely manner is important to you, which is why we offer fast and reliable shipping. Our dispatch time is typically between 24-48 hours from the time your order is placed. Once your order has been dispatched, the delivery time will vary depending on your location. Generally, you can expect to receive your order within 2-5 business days after dispatch. However, please note that delivery times may be affected by public holidays, natural calamities, and other unforeseeable circumstances beyond our control. Rest assured, we will do our best to ensure that your order is delivered to you as soon as possible. We also offer tracking information for your order, so you can stay up-to-date on its delivery status. If you have any questions or concerns about shipping, please do not hesitate to contact our customer service team.

You can choose between a refund or a credit note on full priced items.

• Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
• Earrings cannot be returned due to health and safety reasons.
• Return shipping methods and associated costs are the responsibility of the customer.
• Sale items can not be refunded for change of mind.