Returns & Exchange Policy

Return Policy

Saydajewels.com offers a simple and easy 7 days return policy to our customers. You can conveniently return or exchange any item within 7 calendar days from the date of delivery.

All returned items must be unused and unwashed for hygiene reasons; and returned with original packaging and tags in place. Items without Return tags will not be accepted.

Subsequent to us approving the return pick up based on the images you have shared, your package will be picked up by our courier partner at no extra cost to you, within 2-3 business days (excluding Sunday).

Once the item is received by us, we will refund the amount of that item either Paytm wallet /Google Pay transfer in your account or we can do online refund via NEFT within 2 business days. 

 

Once we receive the returned products, a quality check will be performed on the items by our quality team. This is subject to the return having met the following requirements:

The items should be unused and unwashed for hygiene reasons.

The product should have the original packaging and tags in place. Items without the original tags will not be accepted.

They should be returned within 7 calendar days from the delivery date.

In case you receive a damaged/defective, saydajewels.com should be notified within 24 hours of receipt. We may request you to share snap shot at saydajewels@gmail.com.

 

 

 

 

 

The Return Process

Online Return / Exchange

You can return or exchange an item online at saydajewels.com

by following the below steps.

Log in to the 'My Account' section at saydajewels.com

Choose the order that needs modification.

Select the product to return or exchange and fill in the required information.

You may reach us on 09311691114 for taking return request.

Customer Support

For any other queries, you can speak to our customer care team either by calling on 09311691114 or by e-mailing at saydajewels@gmail.com

Please have the below information ready before you call customer care or mention the same in the email:

Order Number

Registered E-Mail Id

Product Name

Pick-Up Address                        

To process a return or exchange successfully, please re-pack the items to be returned with all the original packaging & tags that they were shipped with. 

*Please read the return policy carefully before returning an item.

 

 

Exchange

You can exchange an item purchased on www.saydajewels.com with the same item or another item, however, all exchanges are subject to stock availability.